Accessibility Statement

Last updated: November 23, 2025

Cooklift is committed to making our website and services accessible and usable for all customers, including people with disabilities. We believe everyone should be able to browse, learn about and purchase our products in a way that respects their dignity, independence and comfort.

We are a small, independently operated online store, and we are continuously working to improve the accessibility and user experience of our website.

Our approach to accessibility

We aim to follow generally recognized best practices for web accessibility and to take into account guidelines such as the Web Content Accessibility Guidelines (WCAG) as a reference. While we may not yet be fully compliant with all aspects of these guidelines, we are committed to improving the accessibility of our website over time.

As we update our website, we seek to:

  • Provide clear and consistent navigation.
  • Use legible fonts, sufficient color contrast and readable text sizes.
  • Ensure that key content and features can be accessed with a keyboard.
  • Add alternative text for meaningful images where appropriate.
  • Structure content with headings and labels that assist screen readers.

Ongoing improvements

Because we are a small business, some improvements may take time to implement. However, we treat accessibility as an ongoing process and not a one-time project. As we update content, add new features or change our design, we aim to consider accessibility impacts and make reasonable efforts to reduce barriers for users with disabilities.

If you experience any accessibility issues on our website, we encourage you to let us know so that we can investigate and, where feasible, improve.

Assistance with orders and information

If you have difficulty using any part of our website, or if you prefer to get help placing an order or obtaining product information, we are happy to assist you directly.

You can contact us during our customer service hours:

Customer service hours
Monday to Friday, 9:00 AM to 6:00 PM Eastern Time (EST)

Phone
+1 479 270 2600

Email
info@cooklift.shop

Mailing address
Cooklift
908 Silent Retreat Ln
Knightdale, North Carolina 27545
United States

When you contact us, please describe:

  • The page or feature you were trying to use.

  • The type of device and browser you were using.

  • Any assistive technology you rely on, such as a screen reader, screen magnifier or alternative input device.

This information helps us better understand the issue and work on a solution.

Third-party content and tools

Our website may include content or features provided by third parties, such as embedded tools, videos or payment services. While we cannot control the accessibility of third-party services, we encourage these providers to offer accessible experiences and we will consider accessibility when choosing or replacing third-party tools.

If you encounter accessibility issues related to third-party content used on our Site, please let us know so that we can review the issue and explore possible alternatives.

Feedback

We welcome feedback about the accessibility of cooklift.shop.

If you have comments, questions or suggestions on how we can improve accessibility, please contact us at:

Phone
+1 479 270 2600

Email
info@cooklift.shop

We take your feedback seriously and will consider it as we continue to improve our website and services.