Payment Policy
1. Accepted Payment Methods
We currently accept the following payment methods for all transactions:
Visa
Mastercard
All payments must be made in U.S. Dollars (USD).
2. Payment Process & Security
Secure Payments: All payment transactions are processed over securely encrypted connections and comply with industry standards. Your credit card information is processed directly by our certified payment gateways, and we do not store any of your sensitive payment data (such as full card numbers) on our servers.
Payment Authorization: When you place an order, we may obtain a pre-authorization from your card issuer for the order amount. This is a temporary hold that may reduce your available credit but is not a final charge. The actual charge against your payment method is completed when your order is shipped.
3. Currency & Potential Fees
All transactions will be processed in U.S. Dollars (USD). The final amount charged in USD will be the amount displayed at checkout.
Please note that depending on your card issuer and your bank's policies, additional cross-border transaction fees or currency conversion fees may apply. These fees are determined and charged solely by your financial institution, and we recommend consulting your bank for details.
4. Handling Payment Issues
If your payment is declined, please verify the following:
The billing address entered matches the address on file with your credit card issuer.
The credit card has not expired.
The card number, expiration date, and security code (CVV) were entered correctly.
If the problem persists, please contact your card-issuing bank for assistance or try using another accepted payment method.
5. Privacy & Data Protection
The collection, use, and protection of your personal information, including payment data, are governed by our Privacy Policy. We only share your payment information with third parties (such as our payment processors) as strictly necessary to complete your transaction.
6. Contact Us
For any questions regarding payments or your order, please contact us using the information below:
Email: info@cooklift.shop
Phone: +1 479-270-2600