Payment Policy

Payment Policy

This Payment Policy explains how payments are processed for orders placed on cooklift.shop.

Accepted payment methods

We currently accept the following payment methods for online purchases:

Visa
Mastercard

All payments must be made in United States Dollars (USD). We do not accept cash, checks or payment on delivery. Payment in full is required at the time you place your order.

One-time charges only

All purchases on our Site are one-time purchases. We do not offer subscription plans and we do not charge recurring fees. Your card will be charged once at checkout for the total amount shown, including applicable taxes and any shipping fees displayed at checkout.

Total amount and transparency

Before you confirm your order, you will see a clear summary of the total amount to be charged, including:

Product prices in USD
Applicable U.S. sales taxes (where applicable)
Any shipping fees based on your order total

We do not apply hidden fees, and we do not charge any additional duties or fees at the time of delivery.

We do not charge any additional duties, brokerage fees, or surprise charges at the time of delivery. The total amount shown at checkout is the full amount you will be charged for your order.

Payment processing and security

Payments are processed securely through our payment service providers and the Shopify platform. Your payment information is encrypted during transmission. We do not store your full payment card number on our own servers.

By submitting your payment information, you authorize us and our payment service providers to charge your card for the total amount of your order.

Order verification and fraud prevention

To protect our customers and our business, we may use internal or third-party tools to detect and prevent fraudulent transactions. We reserve the right to:

Verify information associated with your payment or order.
Decline or cancel any order if we suspect fraud, unauthorized activity, or a violation of our Terms of Service.

If we cancel an order for security or verification reasons, and your payment has already been processed, we will issue a refund to your original payment method.

Billing information

You agree to provide current, complete and accurate billing information for all purchases made through the Site. If your billing information changes, please update it before placing a new order.

If your card is declined or your payment cannot be processed, your order will not be accepted and no products will be shipped. You may place a new order using a valid payment method.

Refunds

Approved refunds are issued to the same payment method used for the original transaction. Please refer to our Return and Refund Policy for more details about when refunds are offered and the conditions that apply.

The time required for the refund to appear on your account may vary depending on your bank or card issuer.

Contact

If you have any questions about this Payment Policy or need assistance with a payment, please contact us:

Email
info@cooklift.shop

Phone
+1 479 270 2600

Address
Cooklift
908 Silent Retreat Ln
Knightdale, North Carolina 27545
United States